Tools And Resources For Stakeholders Assisting Syrian Refugees



Syrian Refugees: Understanding The Depth Of Highly Skilled Talent

Summary Report (4 pages)


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Full Report (21 pages)


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Cultural Considerations When Assisting Syrian Refugees


Understanding the structure of the educational system in Syria: the programs of study at the elementary and secondary levels, and how the grading system compares with Ontario.

  • Country Profile: Syria

  • Demographic characteristics of Syrian refugees (age, languages, literacy, ethnic groups, urbanization, religion, and access to education) and cultural considerations related to food and dietary restrictions, families, religion, heath care, and employment.

  • Population Profile: Syrian Refugees

  • Understanding how culture shapes behaviours, preferences and expectations.

  • Understanding Cultural Competence

  • Role of refugee talent in Canadian businesses and how to prepare workforce for welcoming refugees (creating safe environment, reasonable accommodation measures, credential recognition and language support, conducting culturally sensitive interview, establishing effective mutual expectations and a buddy system).

  • Onboarding Refugees: A Toolkit for BC Employers

  • A guide for GTA employers: Syrian refugees’ skills and educational background; practical tips and easy-to-use resources.

  • Employer Guide to Hiring Newcomers: Information & Resources

  • Syrian Refugee: Employer Resources

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    Mental Health Cues And Referrals


    Online and in person training to enhance the capacity of front-line workers and immigrant and refugee serving agencies in Ontario to respond to the mental health and trauma needs of refugee clients.

  • Refugee Mental Health and Trauma Training

  • Online training, webinars and toolkits on building settlement and health service providers' knowledge and skills regarding refugee mental health and promoting inter-sector collaboration.

  • CAMH Refugee Mental Health Project
  • Culturally Competent Care for Diverse Groups (Canadian Psychological Association)
  • Culture, Context and the Mental Health and Psychosocial Wellbeing of Syrians (United Nations High Commissioner for Refugees)

  • Access to psychiatrists and social workers for advice on client/patient cases; psychiatric consultation and culturally sensitive interventions for newly arrived refugees with psychological issues or concerns.

  • New Beginnings Clinic: CAMH Services for Refugees



  • Data And Resources On Syrian Arrivals


    Highlights, key figures and facts about the services available to Syrian refugees.

  • #WelcomeRefugees: Canada resettled Syrian refugees
  • Syrian exodus to Canada: One year later, a look at who the refugees are and where they went
  • Syrian refugees: How You Can Help
  • Welcome Ontario: Syrian Refugee Assistance Information
  • Refugee rights in Ontario
  • Refugees resettlement program


  • Media Coverage & Success Stories


  • Starbucks plans to hire 1,000 refugees in Canada, The Star, March 22, 2017
  • Canada’s refugee acceptance rate peaked in four years, Canadian Immigrant, March 14, 2017
  • Toronto needs expanded resources as refugee numbers swell, Toronto Sun, March 12, 2017
  • Sewing program helps make entrepreneurs of GTA refugees, Canadian Immigrant, March 6, 2017
  • Syrian exodus to Canada: One year later, a look at who the refugees are and where they went, The Globe and Mail, Jan. 05, 2017
  • Language barriers, lack of childcare among immediate resettlement concerns for Syrian refugees: report, Canadian Immigrant, Dec 8, 2016
  • Senate committee calls on Ottawa to do more for refugee integration, The Globe and Mail, Dec. 6, 2016
  • For Syrian refugees, shift to provincial assistance is a financial challenge, The Globe and Mail, Dec 5, 2016
  • One year after arrival, Syrian refugees continue to face employment barriers, The Globe and Mail, Dec 5, 2016
  • Syrian refugees face a new kind of uncertainty as federal allowance ends, CBC News, Dec 4, 2016
  • Syrian newcomers tell Justin Trudeau what they need to succeed in Canada, CBC News, Dec 3, 2016
  • A story of Abdulla, CBC News, December 02, 2016
  • Syrian refugees in Alberta facing new challenges with federal sponsorship ending, CBC News, Dec 1, 2016
  • Ahlan: The bear that welcomes Syrian refugee children to Canada in Arabic and English, CIC/COSTI, Nov 28, 2016 (In Arabic) الدب اللذي يرحب بالاطفال السوريين
  • Syrian-born Soulafa Al-Abbasi stresses the importance of communication skills for success in Canada, Canadian Immigrant, November 24, 2016
  • From Damascus to Toronto: the story of Mohamed, CIC, Dec 17, 2015